More than three quarters of payday loan complaints are justified

payday-loansAccording to new research by the Citizens Advice, at least 76 per cent of people who have lodged cases with them in relation to payday loan companies in the first six months of this year, have grounds for an official complaint to the Financial Ombudsman.

There were a number of different reasons cited for customers’ complaints to Citizen Advice, including potential fraud cases. A whopping 20 per cent of the complainants were reportedly being chased for payments on money they had not actually borrowed.

Read the full story on uSwitch.com.

The latest debt statistics from Credit Action

Credit Action has released debt statistics for August, and although outstanding personal debt is up, it’s not all bad news as unemployment figures are down.

The August installment of debt stats include:

  • £5,986: average household debt (excluding mortgages) in June, up from £5,978 in May
  • £164 million of interest was paid every day on personal debt in June
  • £1.421 billion: daily value of all plastic card purchases in May
  • 915,000 people had been unemployed for over a year between March and May
  • Every 5 minutes 7 seconds someone was declared bankrupt or insolvent during Q2 2013
  • £1.425 trillion was the value of outstanding personal debt at the end of June, up from the same period last year

For more details, go to: www.creditaction.org.uk

If you’re going to take out a payday loan, do it right!

Payday loan approved stampIt’s probably fair to say that very few people would relish the thought of taking out a payday loan to make ends meet for that last, pesky week of the month.

Infamous for the sky high interest rates, payday loans can easily lead to a downward spiral of increasing debt, so approach with caution!

If you need some fast cash, the first things to do is consider all the potential alternatives – and if you do go ahead with a payday loan, make sure you will be able to pay it back on time, as per the original agreement.

Money Saving Expert has pulled together a great little guide, listing all the things to think about before taking out a payday loan – check it out here.

We get by with a little help from our friends…

I O U noteOr quite a lot of help, as the case may be – with UK households reportedly borrowing around £2,000 each from family and friends in order to make ends meet.

According to the Aviva Family Finances Report, the average household debt has risen by 40 per cent, from £9,000 a year ago to £13,000 now, with around £2,000 of the latter being owed to family and friends.

If you are thinking of borrowing money from someone close to you, it might be worth checking if there is a better solution to help you get on top of your finances.

Have a look at the Debt solutions and Important information pages on our Turn Debt Around website, or call us on 0131 777 3039 for a friendly, impartial, no strings chat.

Source: BBC News

Add-on insurance to be put under the microscope

car-insurance-costThe Financial Conduct Authority (FCA) is to take a closer look at so-called ‘add-on insurance’, to check if it is being sold in a fair manner.

Add-on insurance is insurance that is offered at the point of sale of for example holidays, or a car – and they can often be marketed quite aggressively.

Some of the things the FCA will be investigating is whether customers are made aware that they have a choice and can shop around; whether the insurance represents good value for money; and if the consumer is clear on what the insurance does (and doesn’t) cover.

Read the full story on BBC News.