Financial Fraud Action UK found in a recent survey of over 2,000 UK adults, that 23% had received a cold call asking for personal or financial information.
Furthermore, 39% of those surveyed stated that they were unable to tell the difference between a so-called vishing phone scam – where fraudulent callers attempt to extract a victim’s personal details illegally – and genuine callers, from e.g. their bank.
Are you sometimes a bit ditzy when it comes to bill payment dates, and making sure you have enough money in your bank account?
If so, the news that seven high street banks have decided to wave penalties for missed payments, provided the customer tops their account up later that same day, might cheer you up.
The banks, which include Barclays, HSBC, RBS and Santander, have agreed to a “retry payment”, later in the day that the payment was due, instead of automatically applying a ‘missed payment’ penalty fee.
Up until now, banks have made £200m a year from penalty fees on so-called “unpaid items”, like bill payments that failed due to insufficient funds in a bank account, and customers might also have been charged extra by the supplier, whose bills were not paid on time.